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Cloud VoIP Solutions

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DGEN TECHNOLOGY 

Powered by Clear Clouds | UCaaS

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VOICE FEATURES
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  • Unlimited Calling Local & Long Distance Click to Call

  • Conference Bridges

  • Call Forwarding (manual or programmed auto) Call

  • Monitoring, Coaching and Join

  • Call Recording (full auto or selective)

  • Call Center Queuing

  • Caller ID Name & Number

  • Company Directory

  • Dial by Name Directory

  • Page & Intercom

  • 3 or 4 Digit Dialing (Global)

  • DID’s

  • Voicemail

  • Virtual Receptionist

  • Text Enabled DIDs Supporting SMS Presence

  • Monitoring with any US Area Code Message / Music

  • on Hold (Customizable)

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MOBILITY FEATURES
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  • Find Me / Follow Me

  • Conference Bridges

  • Voicemail to Email Notification

  • Mobile Application

  • Cell Phone Integration

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STABILITY FEATURES

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  • CRM Integration “Screen Popping”

  • Fax to Email

  • Simultaneous Ring

  • Softphone

  • Prioritized Voice (v) w / Router

  • Automatic Rerouting in case of power failure

  • LTE Failover

  • Call Redundancy

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MANAGEMENT  â€‹
FEATURES

  • Clear Clouds Admin Portal

  • Clear Cloud User Portal

  • Call Logs

  • Call Recording

  • Call History

  • Call Center Reporting

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